Cancelling an Ad Hoc Session Booking
To cancel your Ad hoc bookings online (with over 7 days notice) please use the 'My Bookings' link to the left of this page. Scroll through and click on the booking you wish to cancel. At the bottom of the page it will give you the option to 'cancel booking'.
If the payment has been made by Paypal there is the option to have a refund or or keep the session as a credit if the cancellation is made more than a week in advance. Please add a note in the comments box of your next booking if you have a cancellation credit.
Password Reset Help
If you have forgotten your username and or password, click the 'Forgot Login' link on the Login page and follow the on-screen instructions. You will need to know the email address used to register your account. If you cannot remember the email address then you will need to contact a member of the administration team for assistance.
New OOSC Customers
To become an OOSC customer and a user of the On-Line Booking System for occasional bookings takes three steps.
- Register for a website account (see registration)
- Complete the necessary forms (requires login)
- Pay the registration fee. One per child (requires login)
Steps 2 & 3 can also be completed in person at any of our clubs and you will be able to apply for regular bookings; but without a website account (step 1) you will be unable to use the On-Line Booking System for occasional bookings.
Child Name Missing from Ad-Hoc Drop Down List
When making an ad-hoc or holiday club booking we require you to select the child or children attending the sessions. The selection list is generated from the information supplied in your login profile.
In order for a child to be included in the selection, the following details must be completed in the Child Details section(s) of My Profile:
- Child's Name
- Child's Date of Birth
- Child's Registration Fee Confirmation - set to Yes. [This is set by OOSC admin].
Please contact a member of the OOSC Admin Team if "Registration Fee Confirmation" is missing for a child that you beleive has been registered.